Our technical team is ready for you. Find all the ways to get help for your StemDrive Mixer System here.
Quickly find an answer in our knowledge base with technical documentation and frequently asked questions about installation, maintenance, and troubleshooting.
View FAQSend a detailed message to our specialized support team. We aim to respond within 1 business day.
support@stemdrivemixer.comResponse time: ≤ 24 hours (business days)
Call us for direct technical support or urgent inquiries. Our engineers are available during office hours.
+31 (0)10 203 04 05Available: 09:00 - 17:00 (CET)
Start a live chat via our website contact.html for direct interaction. We use secure channels for technical discussions.
Average chat response time: Within 15 minutes during office hours.
Download manuals, certificates, and technical specifications via the support portal. Access is available for registered customers.
For service requests or maintenance planning, please contact your account manager directly.
Discover our essential technologies and services, specially selected to optimize and protect your aseptic mixing processes.
Our core technology. Fully sealed 'bottom-drive' system for critical bioreactors. Eliminates shaft seals and the associated contamination risk.
More about the MDR seriesHave your installation and operational qualification performed by our experts. Guarantee compliance and optimal performance of your system in your specific environment.
Schedule a consultationEnsure maximum uptime. Our preventive maintenance plan including critical spare parts (bearings, magnets) is recommended for continuous production.
View maintenance optionsHave a specific challenge? Our engineers are happy to help. advies@stemdrivemixer.com